Course 2: Interpersonal Conflict and Conflict Resolution

This course concentrates on communication strategies to address the differences and disagreements that occur between people. It is designed to tease out and illustrate elements that contribute to interpersonal conflict and conflict resolution. The reflective exercises are intended to aid you in reaching a clearer understanding of your own ideas and beliefs about interpersonal conflict. We have provided additional interesting resources for your own knowledge building to access after you have completed the course.