You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Quiz complete. Results are being recorded.
Time has elapsed
Question 1 of 1
Self-Reflection: This exercise is meant for your own introspection. Please take a moment to jot down any thoughts that have emerged while watching Tony. When you are ready to think about communication techniques, consult the Glossary of Communication Skills and Techniques to select two or three that help a patient know they have been heard.