7. Resources and Survey

Resources

The Featured Healthcare Organizations

Sunnybrook Health Sciences Centre (click here): Sunnybrook was recognized as one of greater Toronto’s top employers in 2017 (click here). The Globe and Mail has reported on Sunnybrook numerous times (click here).

Hamilton Health Sciences (HHS) (click here): HHS’s Chief Innovation Officer received an award for helping Mohawk College rise through the rankings of Canada’s top colleges for applied research (click here). In October 2015 HHS was ranked second among Canada’s top research hospitals (click here). HHS is the home of the Internationally Educated Nurses/English as a Second Language (IEN/ESL) Nurse Integration Project, renowned for preparing and placing IENs (click here). Funded by:

Scarborough and Rouge Hospital (SRH) (click here): The Scarborough Hospital was recognized as one of Canada’s best diversity employers in 2016 (click here). SRH has pioneered a case management model that has improved haemodialysis patient outcomes, and has been recognized as a leading best practice by Accreditation Canada (click here).

William Osler Health System (click here): William Osler was recognized as one of Canada’s best diversity employers in 2016 (click here). Osler received an award and an honourable mention at the 2017 Central West LHIN Quality Awards, for its work on Physician Initial Assessment & Emergency Department Length of Stay, and Prevention of Error-Based Transfers (click here).

Health Sciences North (click here): Groundbreaking surgery was performed at Health Sciences North (click here). The Colombian-Canadian surgeon from the previous article works at Health Sciences North, and he was named one of Canada’s most influential Hispanic-Canadians (click here).

Other Resources

“5 Characteristics of a Positive Work Environment” (click here).

The Harvard Business Review offers “Proof that Positive Work Cultures are More Productive” (click here):

In sum, a positive workplace is more successful over time because it increases positive emotions and well-being. This, in turn, improves people’s relationships with each other and amplifies their abilities and their creativity. It buffers against negative experiences such as stress, thus improving employees’ ability to bounce back from challenges and difficulties while bolstering their health. And, it attracts employees, making them more loyal to the leader and to the organization as well as bringing out their best strengths. When organizations develop positive, virtuous cultures they achieve significantly higher levels of organizational effectiveness — including financial performance, customer satisfaction, productivity, and employee engagement.

LinkedIn offers “8 Ways to Create a Positive Work Environment” (click here).

Here is an infographic summary of “7 Keys to Creating the Best Work Environment”

The Smart Business Trends website offers “Tips on Creating an Healthy, Efficient and Positive Work Environment” (click here)

Objectives Review

In the design of this course we hoped to achieve the following objectives:

• Be familiar with diversity structures and programs implemented by a variety of healthcare organizations
• Consider how to implement programs in your own organization
• Understand the role of leadership in implementing a successful diversity program
• Understand the importance of good orientation, staff training, and mentorship programs
• Identify the particular challenges of recruitment, incentives, and integration in more remote healthcare settings

You’ve completed the course!

We hope that you found it helpful and thought-provoking.

The Leslie Dan Faculty of Pharmacy, University of Toronto is conducting an exit survey for this course to better understand how participants are benefitting from the Workplace Integration Network (WIN) program. Your participation in the survey is important and will help us identify areas where the WIN program is helping people the most and any areas that can be improved.

All of the information collected from the survey participants will be summarized and no names will be reported on, so please let us know how you really feel. Participation in the survey is completely voluntary, but we hope that you see the benefit of participating.

We need and value your feedback.