Books and articles
Jacka, Mike and Paulette Keller. Business Process Mapping: Improving Customer Satisfaction. New Jersey: John Wiley and Sons, 2009.
Oliver, Hon. D.H. Achieving Results through Diversity: A Strategy for Success. Ivey Business Journal. (March/April 2005). Pages 1–6.
Tuckman, Bruce. “Developmental Sequence in Small Groups.” Psychological Bulletin 63, no. 6 (1965): 384-99.
The Toronto Star’s article on the “win-win” of helping immigrant nurses.
The Canadian Society for Medical Laboratory Sciences’ final report on Assessing the Workforce Integration of Internationally Educated Health Professionals.
The HR Council for the Non-Profit Sector website addresses “How to build a foundation for diversity at work.”
Monster.ca offers advice on “Attracting Immigrant Talent“, focusing on the “why.”
The Toronto Region Immigrant Employment Council presents “The business case for hiring skilled immigrants.”
The Government of Canada has produced “The Employer’s Roadmap to hiring and retaining internationally trained workers“, and the first section answers the question: “Why hire internationally trained workers?”
In the design of this course we hoped to achieve the following objectives:
- understand the value of hiring and integrating internationally educated health professionals for healthcare organizations in general
- be able to assess the potential benefits of hiring and integrating internationally educated health professionals for your own organization
You’ve completed the course!
We hope that you found it helpful and thought-provoking.
The Leslie Dan Faculty of Pharmacy, University of Toronto is conducting an exit survey for this course to better understand how participants are benefitting from the Workplace Integration Network (WIN) program. Your participation in the survey is important and will help us identify areas where the WIN program is helping people the most and any areas that can be improved.
All of the information collected from the survey participants will be summarized and no names will be reported on, so please let us know how you really feel. Participation in the survey is completely voluntary, but we hope that you see the benefit of participating.
We need and value your feedback.